Student Information

Shorey Student and Residential Agency  are committed to protecting our customers’ best interests and deposits.

In short, Shorey’s specialises in student rented accommodation in the private rented sector.  Using modern technology and trained staff we can offer a fast, effective and professional service to students looking for accommodation in Plymouth.

For more specific details about why you should use us, please read on!

Shorey’s were the first to provide this trend setting service!

Yes, we pay the bills for your house! You don’t have to worry about finding the cash or the uncomfortable task of hassling your housemates for money.

But remember not to over use!

* Subject to our generous over usage policy.  Please note that one and two bedroom student properties do not have bills paid.

Shorey’s provides a regular cleaner to clean the communal areas of your house.  This would include the kitchen (worktops and floor); hallways & lounge (vacuuming and polishing); Bath and shower rooms.

* Important note: The cleaners are not there to do your washing up! This service does not discharge you from your tenant responsibility to keep the house clean and tidy!

TECHNOLOGY

This is probably the single most important asset that we have invested in recently.  Our online ‘Communications and Repairs System’ (CARS) has been developed to a point where the effectiveness and efficiency of our communications and repairs has increased to an incredibly high standard which is currently second-to-none!

This system is reducing break down in communications and has a ‘speed up’ effect on our service. Reported maintenance issues are dealt wit in priorty order. Top priorty's are dealt within 24 hours (this does not include week ends, accept for emergencies) 

As well as dealing with maintenance, the system manages our Health & Safety certifications such as Gas Safety keeping your personal safety a top priority.  This part of the system also includes documentation such as Inventories and Energy Performance Certificates, as well as a detailed history from start to finish of your tenancy.

The TDS (The Tenancy Deposit Scheme) is one such scheme and also provides deposit dispute resolution.

This means that if you do not agree with deductions  that may be being made from your deposit money and we are unable to come to an agreement then there is a third party to whom you can go to. They will then make an independent unbiased decision on hard copy evidence that is produced by each party concerned, no-one needs to go to court.

For more information about the TDS you can visit their website: www.thedisputeservice.co.uk

Our managed student houses have double beds which are either 4' or 4'6, 

Occasionally we have price friendly single rooms with single beds.  If this is what you would like, then please just ask.

As a general rule of thumb the bedrooms come with double bed, desk and chair, wardrobe, chest of drawers and curtains or blinds.

Kitchens will have a washing machine, fridge/freezer and sometimes tumble dryer and dishwasher!

Heating is a standard feature, usually powered by gas but some houses are electric.

MEMBERS OF...

As members of ARLA (the Association of Residential Letting Agents) we are obliged to meet certain levels of professionalism and commitment to customer service.  ARLA members are required to work with a robust Code of Practice.  This Code of Practice covers the key stages of letting and managing a property.

You can find more information about ARLA on their website: www.arla.co.uk

ASSOCIATED AND/OR IN PARTNERSHIP WITH...

We are proud to be associated with the following:

The University of Plymouth

University of Plymouth Students Union (UPSU)

Devon and Cornwall Police (We support the fight against crime)

AIIC – Association of Independent Inventory Providers

TDS – Tenancy Deposit Scheme

DPS – Deposit Protection Service

Pendower Cleaning Services

Residential Guild of Landlords
The Private Rented Forum

Endsleigh Insurance

A dedicated maintenance team to deal with the landlord responsibility to maintain the structure of their property! All have been with Shorey's for a number of years, who are trusted, reliable and freindly. Especially Neil whose phrase is " Tea, Milky Two sugars!"

Occasionally we have landlords choose to deal with their own maintenance, these landords are in agreement with our policy of  efficiency regarding repairs. 

We have also carefully selected over the years highly professional specialised teams of electricians, Gas Safe Registered plumbers and gas installers, window fitters, builders, appliance engineers and many more.

Our modern offices are situated close to the university on Gibbon Lane and are light and airy with a comfy orange (yes orange) area for you to relax while you wait or chat with us.

We also have a coffee internet lounge for our students to use on North Hill, yep still Orange :) 

COMPANY VEHICLES

Our company vehicles stand out a mile! Two of the vehicles have flowers all over them which give us away!

On a serious point, the vehicles are used to take you on viewings, which save you walking and getting lost!

Protection of the tenants’ deposit

“By way of ensuring independent unbiased move-out conclusions ensuring deductions (if any) are fair”

Objective, unbiased and independently prepared report

“Created by a member of the ‘Association of Independent Inventory Clerks’”

Minimises Disputes

“When evidence is clearly shown, disputes are minimisedand deposit returns are quicker”

Determines a clear agreement from the start of the tenancy of the condition of the property

“Providing a useful starting point for all to go by”