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Help and useful information
Current tenants
If you are an existing tenant, then your first place to contact us for help would be through our Ticket System website. Of course feel free to pop in to our office or give us a call/
As and when we can, we will put more and more help pages on this site. Topics we hope to cover will include Tenant responsibilities; Deposit administration; Rent payments; Tenancy Agreements explained and much more. The list below will be expanded and the relevant pages linked to as and when the help pages are created.
- Booking a house (coming soon)
- The Tenancy Agreement (coming soon)
- Deposit administration (coming soon)
- Pre-move in tasks (students) (coming soon)
- Pre-move in tasks (coming soon)
- Keeping up with your rent (coming soon)
- Maintaining your home (coming soon)
- Tenant responsibilities explained (coming soon)
- How to get the most out of CARS (Ticket System)
- Drop out procedure (students) (coming soon)
- End of tenancy tasks (coming soon)
- Getting your deposit back (coming soon)
- Complaints procedure (to be read in conjunction with 'Resolving complaints' (below)
- Resolving complaints
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